Your Flexible Support Programme
This comprehensive support programme offers you maximum flexibility and choice in services. You are allocated a number of support options according to your GCB grade, as shown below, to use for individual one to one coaching sessions, workshop attendance, or online learning.
GCB 7 and 8 = Up to 5 SUPPORT OPTIONS
GCB 5 and 6 = Up to 10 SUPPORT OPTIONS
GCB 3 and 4 = Up to 15 SUPPORT OPTIONS
GCB 2 and above = unlimited SUPPORT OPTIONS for 6 months and arc executive outplacement support
These can be redeemed for services outlined below:
1 support option = 1 hour of individual coaching with an expert career coach from our team who will be assigned as your dedicated coach for the duration of your programme. Coaching is delivered flexibly to suit your preference - Zoom, MS Teams, telephone, FaceTime or Skype.
OR
1 support option = 3 months access to SnapDragon e-Learning. The intuitive and intelligent SnapDragon e-Learning Hub is packed full of interactive tools, resources and assessments designed to help you to make the right decisions, accelerate your job search and maximise your career opportunities. Use the ‘Pulse’ tool to quickly and easily understand which areas of your job search need the most focus. Follow the simple step-by-step action plan to increase confidence and competence and explore your career ‘wants and needs’ via a range of psychometric assessments. You will have unlimited access to e-learning content designed specifically for people utilising career transition services, enabling you to develop your knowledge and skillset and help you to progress your career.
OR
1 support option = 3 months access to Video Arts. Video Arts uses humour in order to make learning more memorable, combining entertainment and education to engage learners and change behaviours. The engaging video and infographic learning solutions put across complex ideas in a short space of time and is renowned for its ability to improve organisational performance. Topics include: wellbeing, leadership, customer service, mental health, remote working, performance management and health and safety. You will have unlimited access to the video library and interactive courses.
E-LEARNING
A carefully curated package of courses ideal for individuals faced with career transition. Our leading online learning solution provides full access to SnapDragon Learning and VideoArts – offering a wide range of flexible courses, videos and infographics to help users to develop knowledge, improve their skillset, enhance their CV and progress their career.
Topics include Team Working, Business skills, Leadership, Health and Safety, Wellbeing, Sales and Microsoft office skills.
On behalf of HSBC we must make you aware that - without exception - failure to attend or cancel a workshop booking or 1:1 meeting, without providing a minimum of 5 working day’s notice will result in a loss of support option(s).
Inclusive Elements
The following services are available to you on an unlimited basis and do not use any support options:
Programme CAREER MANAGER
At the beginning of your programme, you will be allocated a Programme Career Manager (PCM) from our office based team of coaches. This service is telephone based and can also be accessed via Skype and Facetime. Your PCM will act as a guide and navigator and provide support throughout the duration of your programme.
This general support does not use any support options - it is provided on an unlimited basis to underpin all other services and help you to make maximum use of the wide range of services on offer.
Your Programme Career Manager is also available to provide 1:1 career coaching as an alternative to face to face coaching - this service is charged at 1 support option for 1 hour.
When you have fully utilised your support options, your Programme Career Manager is able to provide additional coaching interventions where appropriate.
UNLIMITED ACCESS TO Snapdragon career hub
The intuitive and intelligent SnapDragon Career Hub is packed full of interactive tools, resources and assessments designed to help you to make the right decisions, accelerate your job search and maximise your career opportunities.
Explore your career ‘wants and needs’ via a range of psychometric assessments
Career Resources, explainer videos, articles and tips keep you informed and up to date in today’s dynamic and ever-evolving job market
Market-leading and highly intelligent interactive tools include a CV builder, CV checker, Interview assessment tool, cover letter builder, and a networking tool to allow leavers to quickly build their business network